Technical Support

It is our highest priority to provide timely, high-quality support to ensure that you obtain the greatest possible value from our software and consulting services. We offer technical support at no cost to our software customers and consulting clients.

Contact Technical Support
Technical support engineers are available by phone or email, Monday through Friday from 9 a.m. until 5 p.m (Eastern time).

Phone: 517.664.1137
Email:  Contact Form

Documentation
Release notes and installation guides are available here for download. Additional documentation is available to customers when they purchase and install the software.
  Release Notes Installation Guides
HEEDS® Professional 5.3 Download (PDF, 195 KB) Windows (PDF, 752 KB), Linux (PDF, 2.9 MB)
HEEDS® Professional 5.2.1 Download (PDF, 67 KB) Windows (PDF, 481 KB), Linux (PDF, 320 KB)
HEEDS® Professional 5.2 Download (PDF, 182 KB) Windows (PDF, 481 KB), Linux (PDF, 278 KB)